I need someone to call me back ASAP for a refund that's it

GetHuman-marythye's customer service issue with Xbox from July 2018

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Help with my Xbox issue
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The issue in GetHuman-marythye's own words
Trying to buy one map ... I was charged twice for the same zombie map on Call of Duty *. I have left several messages and no one has called me back I'm getting very upset someone needs to call me ASAP my phone number is ***-***-**** and I need a refund ASAP
Because I've called several times and no one is calling me back or messaging me or contact me in any way!!!!
All I want is a refund my money back
Because I have been a customer of Xbox and Microsoft for the past * years and that's going to change the PlayStation if you guys do not fix this!!
Yes I've called Xbox and I've called Microsoft someone needs to help me ASAP
I have an issue with Xbox too
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Microsoft Maps for zombies on Call of Duty *
Customer service issue
Reported by GetHuman-marythye
Jul 26th, 2018 - 10 mons ago
I have an issue with Xbox too
Not resolved
Seen by 3 customers so far
Similar issue to 15466 others
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Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
GetHuman-marythye started working on this issue
Jul 26th, 2018 1:01am
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Jul 26th, 2018 1:01am