I’m looking for clarification on the two monthly charges I am getting on my Visa. **One...

GetHuman-cctgalla's customer service issue with Xbox from July 2018

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The issue in GetHuman-cctgalla's own words
I’m looking for clarification on the two monthly charges I am getting on my Visa. **One is for $**.** from *MICROSOFT *XBOX MSBILL.INFO*The other $**.** from*MICROSOFT*XBOX LIVE GOLD MSBILL.INFO **I don’t understand what the difference between these two services are and if I need both or not. **I don’t even know what email our account is linked to anymore. The original account shows an expired visa. I know I updated the visa * and I know the charges are still coming out but online it only shows old charges and states that the visa is expired. **A phone call would be preferable to email. ***-***-******Thank you!*Crystal
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Xbox

Customer service issue
Reported by GetHuman-cctgalla
Jul 25th, 2018 - 10 mons ago
I have an issue with Xbox too
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Seen by 1 customer so far
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GetHuman-cctgalla started working on this issue
Jul 25th, 2018 9:30pm