My boyfriend uses my card to pay for his Xbox Live and we have been trying to take it o...

GetHuman901205's customer service issue with Xbox from July 2018

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Help with my Xbox issue
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The issue in GetHuman901205's own words
My boyfriend uses my card to pay for his Xbox Live and we have been trying to take it off for a couple months and it charge me for another month on the **th of July and it wasn't supposed to because we were canceling it and he finally figured out how to make it stop charging my card and when he did it took next month Xbox Live away but the charges still on my card and I got fees from my bank from it and I'm trying to get the $*.** charge off of my account that you guys charged me so that they can also take away the fees
GetHuman901205 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
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Customer service issue
Reported by GetHuman901205
Jul 20th, 2018 - a yr ago
I have an issue with Xbox too
Not resolved
Seen by 1 customer so far
Similar issue to 14611 others
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GetHuman901205 started working on this issue
Jul 20th, 2018 7:27pm