I was charged $*.** for an Xbox Live membership when I already have a gold membership p...

GetHuman-jasonu's customer service issue with Xbox from July 2018

1 view
14132 similar
0 following
Help with my Xbox issue
First: share to improve GetHuman-jasonu's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-jasonu to get a Xbox rep on the line!
Always use the GetHuman Phone tocall Xbox. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-jasonu may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman-jasonu's own words
I was charged $*.** for an Xbox Live membership when I already have a gold membership paid for and using
GetHuman-jasonu did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman-jasonu fixed the problem
We are waiting for GetHuman-jasonu to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Xbox's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Xbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-jasonu fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-jasonu
Jul 18th, 2018 - a yr ago
I have an issue with Xbox too
Not resolved
Seen by 1 customer so far
Similar issue to 14132 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-jasonu started working on this issue
Jul 18th, 2018 5:12am