I need help removing my card from my sons xbox account

GetHuman891296's customer service issue with Xbox from July 2018

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The issue in GetHuman891296's own words
The problem: I need help removing my card from my sons xbox account
GetHuman891296 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
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Xbox

Customer service issue
Reported by GetHuman891296
Jul 17th, 2018 - 5 mons ago
I have an issue with Xbox too
Not resolved
Seen by 1 customer so far
Similar issue to 14076 others
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Timeline
GetHuman891296 started working on this issue
Jul 17th 10:48pm