I need help removing my card from my sons xbox account

GetHuman891296's customer service issue with Xbox from July 2018

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Help with my Xbox issue
Before contacting them, items GetHuman891296 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
GetHuman891296's next move: have a Xbox rep call.
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The issue and preferred resolution, in GetHuman891296's own words:
The problem I ran into: I need help removing my card from my sons xbox account
I trust that Xbox will make this right and come up with a resolution that is fair.
Help with my Xbox issue
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Xbox

Customer service issue
Reported by GetHuman891296
Jul 17th, 2018 - a mon ago
I have an issue with Xbox too
Not resolved
Seen by 1 customer so far
Similar issue to 14076 others
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Timeline
GetHuman891296 started working on this issue
Jul 17th 10:48pm