after fully resetting Xbox * my son can not play online If I am on my Xbox * and on liv...

GetHuman891632's customer service issue with Xbox from July 2018

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The issue in GetHuman891632's own words
after fully resetting Xbox * my son can not play online If I am on my Xbox * and on live, he can no longer play online or invite nor join parties. I have the gold membership and he is on my family settings.
GetHuman891632 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
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Xbox

Customer service issue
Reported by GetHuman891632
Jul 18th, 2018 - a yr ago
I have an issue with Xbox too
Not resolved
Seen by 2 customers so far
Similar issue to 14103 others
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Timeline
GetHuman891632 started working on this issue
Jul 18th, 2018 12:37am