Hello,*I’ve been charged for Xbox live and Xbox live Gold for months now. I just notice...

GetHuman-jesst's customer service issue with Xbox from July 2018

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1 following
Help with my Xbox issue
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Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
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The issue in GetHuman-jesst's own words
Hello,*I’ve been charged for Xbox live and Xbox live Gold for months now. I just noticed it when I saw that my son has been making charges on the account. I’d like a refund of the Xbox live as it is unnecessary to have both. There should be something in the system that will “upgrade” your account when you sign up for Gold so that you aren’t being double charged.
GetHuman-jesst did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
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Customer service issue
Reported by GetHuman-jesst
Jul 16th, 2018 - a yr ago
I have an issue with Xbox too
Not resolved
Seen by 10 customers so far
Similar issue to 13912 others
1 customer following this
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GetHuman-jesst started working on this issue
Jul 16th, 2018 11:00pm