Me being dumb gave someone my account for something on fortnite and I found out he was...

GetHuman-acballe's customer service issue with Xbox from July 2018

4 views | 12468 similar | 0 following
Help with my Xbox issue
Next: our robot will wait on hold for GetHuman-acballe to get a Xbox rep on the line!
Always use the GetHuman Phone to call Xbox. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Top Tip from another customer
If you are looking to report a user, problem with your live account, your console or any other issue you can use the link here - https://support.xbox.com/en-US/.
The issue in GetHuman-acballe's own words
Me being dumb gave someone my account for something on fortnite and I found out he was a scammer and took my ac*balla account on xbox*, when I tried to hurry to sign back into my account on Microsofts website to change my password fast, it showed as though my Gmail accociated with my account that was stolen was no longer associated with my ac*balla xbox account so I don't know how but he was able to unlink my Xbox account with my email address and bring it to his email address I believe and I know this because when I use my Gmail to sign in, it says as though I'm making a whole new Xbox account so my Xbox account with the name of ac*balla was stolen, is their any way I could get my account back please help.also I have tried to go through the recovery process where I have to prove it is my account but I had to ask my family about some info which took me a while but I was so desperate to get my account back, i guess I did not give enough info the first time so now I tried it again with the most accurate info I can provide but I have a feeling it so that's where I stand right now.

GetHuman-acballe did not yet indicate what Xbox should do to make this right.

How GetHuman-acballe fixed the problem

We are waiting for GetHuman-acballe to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Xbox's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Xbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-acballe fixes it.
This email address isn't valid

Xbox

Customer service issue
Reported by GetHuman-acballe
Jul 9th, 2018 - 4 years ago
Fixed
Seen by 4 customers so far
Similar issue to 12468 others
0 customers following this
Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address

Timeline

GetHuman-acballe started working on this issue
Jul 9th, 2018 8:47am
GetHuman-acballe indicated the issue is not fixed yet.
Jul 9th, 2018 9:48am
GetHuman-acballe indicated the issue is not fixed yet.
Jul 9th, 2018 7:42pm
GetHuman-acballe indicated the issue is not fixed yet.
Jul 9th, 2018 7:42pm

Paying Too Much for Your Plan?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies