My kids long standing "friend" invited him to a chat party. Told him he wanted him to j...
GetHuman857833's customer service issue with Xbox from July 2018
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Help with my Xbox issue
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The issue in GetHuman857833's own words
My kids long standing "friend" invited him to a chat party. Told him he wanted him to join a "*rd party" chat on a different device just needed his phone number. My kid had no reason to mistrust, hes been "friends" on xbox for years with no issues. My kid recieved a text with a code number. Told the other kid the code and then two charges were added to my phone bill totaling almost $**. Later, the "friend" contacted my kid saying that it was another person in the chat party that had threatened him to do it to my kid. There were * profiles in the chat party, my kid said three of them were from his "friends" xbox, and the fifth one was the one doing it. I want restitution. So far theres two people involved, not sure who did what, but both are involved. (I do have all * gamertags: my kids, the three from his "friend", and the other person)
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