I am showing a subscription for XBox Live Gold that expired in ****. However, I noticed...

GetHuman-ehosey's customer service issue with Xbox from June 2018

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The issue in GetHuman-ehosey's own words
I am showing a subscription for XBox Live Gold that expired in ****. However, I noticed that I am paying $**.** a month for a service i am not receiving.**I cannot seem to pull of a full payment history for this XBox Live account on my cell phone. And it would take a while to list all of the charges from my bank. **How do I *A) Find out how long*how much I have paid to XBox Live since ****?**B) Get a refund for any charges I can prove inaccurate?**I would appreciate any assistance you may provide in this matter. **Mrs. Elizabeth Hosey
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Xbox

Customer service issue
Reported by GetHuman-ehosey
Jun 29th, 2018 - a yr ago
I have an issue with Xbox too
Fixed
Seen by 6 customers so far
Similar issue to 10897 others
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Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
Timeline
GetHuman-ehosey started working on this issue
Jun 29th, 2018 5:43pm
GetHuman-ehosey indicated the issue is not fixed yet.
Jul 6th, 2018 7:32pm
GetHuman-ehosey indicated the issue is not fixed yet.
Jul 6th, 2018 7:32pm