I changed my Xbox email from *****@***.com to *****@***.com while back and then the fir...

GetHuman830715's customer service issue with Xbox from June 2018

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The issue in GetHuman830715's own words
I changed my Xbox email from *****@***.com to *****@***.com while back and then the first email got deleted. I got logged out of my Xbox live account HairMast*r and now I can’t log back in because it’s asking for the *****@***.com password and i don’t know nor can e-mail to recover loss password because I can’t click on forgot password on Xbox home screen using controller. The cursor won’t move to the button. Not sure what to do
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Xbox

Customer service issue
Reported by GetHuman830715
Jun 28th, 2018 - a yr ago
I have an issue with Xbox too
Not resolved
Seen by 4 customers so far
Similar issue to 10762 others
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Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
Timeline
GetHuman830715 started working on this issue
Jun 28th, 2018 8:54pm