When I play multiplayer with my friend, I can not get a good single with my mobile phon...

GetHuman821161's customer service issue with Xbox from June 2018

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Help with my Xbox issue
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Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
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The issue and preferred resolution, in GetHuman821161's own words:
When I play multiplayer with my friend, I can not get a good single with my mobile phone hotspot when I connect to the Xbox, i have got a warning when I connect to my hotspot and it says it will interrupt multiplayer playing and I don't know how to fix this.
I trust that Xbox will make this right and come up with a resolution that is fair.
Help with my Xbox issue
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Xbox

Customer service issue
Reported by GetHuman821161
Jun 26th, 2018 - 2 mons ago
I have an issue with Xbox too
Not resolved
Seen by 3 customers so far
Similar issue to 10330 others
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Timeline
GetHuman821161 started working on this issue
Jun 26th 3:58am