We forgot to change our credit card for this Xbox live account. The payment went throug...
GetHuman-chelshan's customer service issue with Xbox from June 2018
Help with my Xbox issue
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Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman-chelshan's own words
We forgot to change our credit card for this Xbox live account. The payment went through a bank we are currently trying to close. It’s also out of state since we moved. I’d like to change the credit card and get reimbursed if that’s possible.
GetHuman-chelshan did not yet indicate what Xbox should do to make this right.
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