Xbox controller doesn’t have buttons remapping. I cant remap them because my buttons we...

GetHuman819166's customer service issue with Xbox from June 2018

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Help with my Xbox issue
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Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
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Waiting to see what went wrong with our suggestion for how to get Xbox help.
The issue and preferred resolution, in GetHuman819166's own words:
Xbox controller doesn’t have buttons remapping. I cant remap them because my buttons were randomly unmapped
I trust that Xbox will make this right and come up with a resolution that is fair.
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Xbox

Customer service issue
Reported by GetHuman819166
Jun 25th, 2018 - 2 mons ago
I have an issue with Xbox too
Not resolved
Seen by 4 customers so far
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Timeline
GetHuman819166 started working on this issue
Jun 25th 6:14pm