Unauthorized purchases on the account

GetHuman819043's customer service issue with Xbox from June 2018

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Help with my Xbox issue
Before contacting them, items GetHuman819043 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
GetHuman819043's next move: have a Xbox rep call.
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The issue and preferred resolution, in GetHuman819043's own words:
The problem I ran into: Unauthorized purchases on the account
I trust that Xbox will make this right and come up with a resolution that is fair.
Help with my Xbox issue
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Xbox

Customer service issue
Reported by GetHuman819043
Jun 25th, 2018 - 2 mons ago
I have an issue with Xbox too
Not resolved
Seen by 1 customer so far
Similar issue to 10235 others
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Timeline
GetHuman819043 started working on this issue
Jun 25th 5:47pm