My internet connection was lost for a hour today. I tried to reset my Xbox I logged off...

GetHuman819713's customer service issue with Xbox from June 2018

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The issue in GetHuman819713's own words
My internet connection was lost for a hour today. I tried to reset my Xbox I logged off and back into my system account and I set it as my home Xbox so I shouldn’t have this problem I cannot play games downloaded onto my system Wich is most of my games! I need this fixed right away as everything else seems to be find I can play my hard disc and it shows I paid for the **** games!! This system cost to much for the problems it has! I wish instead of trying to add things to the systems you guys focus on actually making them work!
GetHuman819713 did not yet indicate what Xbox should do to make this right.
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Customer service issue
Reported by GetHuman819713
Jun 25th, 2018 - 7 mons ago
I have an issue with Xbox too
Not resolved
Seen by 3 customers so far
Similar issue to 10258 others
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Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
GetHuman819713 started working on this issue
Jun 25th, 2018 8:12pm