We bought a one year Xbox live p*** and it's only working on one account and not all, w...

GetHuman818017's customer service issue with Xbox from June 2018

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Help with my Xbox issue
Before contacting them, items GetHuman818017 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
GetHuman818017's next move: have a Xbox rep call.
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The issue and preferred resolution, in GetHuman818017's own words:
We bought a one year Xbox live p*** and it's only working on one account and not all, we need it working on all acounts
I trust that Xbox will make this right and come up with a resolution that is fair.
Help with my Xbox issue
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Xbox

Customer service issue
Reported by GetHuman818017
Jun 25th, 2018 - 2 mons ago
I have an issue with Xbox too
Not resolved
Seen by 2 customers so far
Similar issue to 10204 others
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Timeline
GetHuman818017 started working on this issue
Jun 25th 2:11pm