My son is unable to play any games on his Xbox - Fortnite we bought digitally and when...
GetHuman-gingerlk's customer service issue with Xbox from June 2018
Help with my Xbox issue
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Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman-gingerlk's own words
My son is unable to play any games on his Xbox - Fortnite we bought digitally and when you click to play it it just keeps going back to the launch screen.
GetHuman-gingerlk did not yet indicate what Xbox should do to make this right.
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