Xbox won't connect, it's asking for Wi-Fi info but doesn't recognise anything

GetHuman816860's customer service issue with Xbox from June 2018

Help with my Xbox issue
The problem I ran into: Xbox won't connect, it's asking for Wi-Fi info but doesn't recognise anything
I trust that Xbox will make this right and come up with a resolution that is fair.
Help with my Xbox issue
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Xbox

Customer service issue
Reported by GetHuman816860
Jun 25th, 2018 - 2 mons ago
I have an issue with Xbox too
Fixed
Seen by 2 customers so far
Similar issue to 10160 others
0 customers following this
Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
Timeline
GetHuman816860 started working on this issue
Jun 25th 1:09am
GetHuman816860 indicated the issue is not fixed yet.
Jun 25th 1:10am