I received an Xbox One S as a Christmas present in ****. I also received an extra contr...
GetHuman816752's customer service issue with Xbox from June 2018
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The issue in GetHuman816752's own words
I received an Xbox One S as a Christmas present in ****. I also received an extra controller with that. I plug my headphones I also got this past Christmas into the controller and I cannot hear anything. Then I plug my headphones into my phone and I can hear perfectly fine. I see no reason to have to pay for new controllers when the ones I have are only *-* months old. Let me note that one of those two controllers is an elite controller. I would like this to be resolved by being sent two new controllers. one of them an elite controller
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