Call of duty modern war fare * is on the backwards compatibility list but I have a Xbox...

GetHuman816745's customer service issue with Xbox from June 2018

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The issue and preferred resolution, in GetHuman816745's own words:
Call of duty modern war fare * is on the backwards compatibility list but I have a Xbox one and it’s a *** game but it won’t let me play it.
I trust that Xbox will make this right and come up with a resolution that is fair.
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Xbox

Customer service issue
Reported by GetHuman816745
Jun 24th, 2018 - 2 mons ago
I have an issue with Xbox too
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Seen by 4 customers so far
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Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
Timeline
GetHuman816745 started working on this issue
Jun 24th 11:59pm