Kids ordered stuff without permission

GetHuman-jesselop's customer service issue with Xbox from June 2018

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Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman-jesselop's own words
The problem: Kids ordered stuff without permission
GetHuman-jesselop did not yet indicate what Xbox should do to make this right.
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Customer service issue
Reported by GetHuman-jesselop
Jun 24th, 2018 - 7 mons ago
I have an issue with Xbox too
Not resolved
Seen by 8 customers so far
Similar issue to 10100 others
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GetHuman-jesselop started working on this issue
Jun 24th, 2018 5:16pm