My * will not connect to internet. Says hardware issue. ***My *** will not log into my...

GetHuman815878's customer service issue with Xbox from June 2018

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The issue in GetHuman815878's own words
The problem: My * will not connect to internet. Says hardware issue. ***My *** will not log into my live account
GetHuman815878 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
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Xbox

Customer service issue
Reported by GetHuman815878
Jun 24th, 2018 - 4 mons ago
I have an issue with Xbox too
Not resolved
Seen by 1 customer so far
Similar issue to 10097 others
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Timeline
GetHuman815878 started working on this issue
Jun 24th 4:58pm