Why are you allowing people to hack with no repercussions? Does that mean I can hack an...

GetHuman-bebuttre's customer service issue with Xbox from June 2018

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Help with my Xbox issue
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Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
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The issue and preferred resolution, in GetHuman-bebuttre's own words:
Why are you allowing people to hack with no repercussions? Does that mean I can hack and not worry about it? Of course not, but more and more are on MW* especially. I pay for my Xbox live account and shouldn't have to quote every other game because of hackers that even if reported nothing is done about.* I wonder if PS* has these issues? Or do you even care?
I trust that Xbox will make this right and come up with a resolution that is fair.
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Xbox

Customer service issue
Reported by GetHuman-bebuttre
Jun 24th, 2018 - 2 mons ago
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GetHuman-bebuttre started working on this issue
Jun 24th 5:05am