Refund needed because son purchased same game over and over.

GetHuman-jrouzan's customer service issue with Xbox from June 2018

Help with my Xbox issue
The issue in GetHuman-jrouzan's own words
Son was to Download* purchase * game on Xbox live ... Xbox live** yr old son bought the same game * or * times in a row, last Sunday June **th. Note he just signed up for Xbox live only the day before. How do we get a refund on these purchases?
He bought it multiple time
Email me or call with what I need to get a refund.*J*****@***.com or ***-***-****
Multiple purchases of the same game prevetedable
No
I have an issue with Xbox too
How GetHuman-jrouzan fixed the problem
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Customer service issue
Reported by GetHuman-jrouzan
Jun 15th, 2018 - 9 mons ago
I have an issue with Xbox too
Fixed
Seen by 6 customers so far
Similar issue to 8617 others
0 customers following this
Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
Timeline
GetHuman-jrouzan started working on this issue
Jun 15th, 2018 3:30am
GetHuman-jrouzan indicated the issue is not fixed yet.
Jun 15th, 2018 3:30am
GetHuman-jrouzan indicated the issue is not fixed yet.
Jun 15th, 2018 3:32am
GetHuman-jrouzan indicated the issue is not fixed yet.
Jun 15th, 2018 3:36am