My grandson has been banned or rather suspended from playing Xbox until Sunday. He and...

GetHuman-phare's customer service issue with Xbox from June 2018

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The issue in GetHuman-phare's own words
My grandson has been banned or rather suspended from playing Xbox until Sunday. He and his friends from school play constantly, and it seems like if one of them gets angry, they will report that person and have them suspended. My grandson is under his godfather’s account, which makes him seem like he’s ** years old, when actually he’s only **. Can I please receive a phone call regarding this, because my grandson said that now he has something next to his name that says avoid this person!! I don’t want that for him because it’s not fair, as my grandson is really a very sweet boy who does not get in trouble at school, and rarely, very rarely gets in trouble at home. Please call me if you can at ***-***-****, or email me. Thank you so much!!
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Xbox

Customer service issue
Reported by GetHuman-phare
Jun 12th, 2018 - 9 mons ago
I have an issue with Xbox too
Not resolved
Seen by 6 customers so far
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Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
Timeline
GetHuman-phare started working on this issue
Jun 12th, 2018 1:01pm
GetHuman-phare shared this issue with followers on Twitter
Jun 12th, 2018 1:13pm