I entered in my Xbox live ** month live card and it said code redeemed but It still say...

GetHuman766363's customer service issue with Xbox from June 2018

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The issue in GetHuman766363's own words
I entered in my Xbox live ** month live card and it said code redeemed but It still says I need Xbox live and it won't take the code anymore and I was wondering if u Gus could give me a call and tell me what is going on and if it is fixable and if I have to buy a new one which I do not want to do if this is gonna happen again because if I have too I'm going to be mad that I have to blow another ** dollars
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I have an issue with Xbox too
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Xbox

Customer service issue
Reported by GetHuman766363
Jun 9th, 2018 - 10 mons ago
I have an issue with Xbox too
Not resolved
Seen by 6 customers so far
Similar issue to 412 others
1 customer following this
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Timeline
GetHuman766363 started working on this issue
Jun 9th, 2018 2:25pm