I cancelled my Xbox live member****p but upon reviewing my statements from the bank you...

GetHuman763876's customer service issue with Xbox from June 2018

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Help with my Xbox issue
Before contacting them, items GetHuman763876 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
GetHuman763876's next move: have a Xbox rep call.
Always use the GetHuman Phone tocall Xbox. We wait on hold and get a rep on the line for you faster and for free!
Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue and preferred resolution, in GetHuman763876's own words:
I cancelled my Xbox live member****p but upon reviewing my statements from the bank you’ve been charging me $*.** for the past couple of months and it continues to take it out month after month even though I cancelled? Is there anyway I can get a refund and you can fix this
I trust that Xbox will make this right and come up with a resolution that is fair.
Help with my Xbox issue
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Xbox

Customer service issue
Reported by GetHuman763876
Jun 8th, 2018 - 2 mons ago
I have an issue with Xbox too
Not resolved
Seen by 3 customers so far
Similar issue to 18 others
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Timeline
GetHuman763876 started working on this issue
Jun 8th 5:47pm