I keep getting charged for an xbox live gold member****p but i haven't had my xbox for...

GetHuman-elialvar's customer service issue with Xbox from June 2018

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Help with my Xbox issue
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Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
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The issue and preferred resolution, in GetHuman-elialvar's own words:
I keep getting charged for an xbox live gold member****p but i haven't had my xbox for over * months, when i go online it says i dont have a member****p. I want to cancel and get a refund this is ridiculous
I trust that Xbox will make this right and come up with a resolution that is fair.
Help with my Xbox issue
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Xbox

Customer service issue
Reported by GetHuman-elialvar
Jun 8th, 2018 - 10d ago
I have an issue with Xbox too
Not resolved
Seen by 2 customers so far
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Timeline
GetHuman-elialvar started working on this issue
Jun 8th 5:41pm