In the past, a charge was made to my account with the intention of it being a one-time...

GetHuman-esiriout's customer service issue with Xbox from June 2018

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The issue in GetHuman-esiriout's own words
In the past, a charge was made to my account with the intention of it being a one-time charge. I did not authorize a monthly subscription, especially since I was not aware that such a thing was made without my consent or knowledge. I am very upset about this as I am not sure how much money was taken from my bank account or how long this was going on. I would like someone to call me so I can speak to them and resolve this issue. (***) ***-****
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Xbox

Customer service issue
Reported by GetHuman-esiriout
Jun 8th, 2018 - a yr ago
I have an issue with Xbox too
Fixed
Seen by 8 customers so far
Similar issue to 22 others
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Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
Timeline
GetHuman-esiriout started working on this issue
Jun 8th, 2018 5:29pm
GetHuman-esiriout indicated the issue is not fixed yet.
Jun 8th, 2018 7:02pm
GetHuman-esiriout indicated the issue is not fixed yet.
Jun 8th, 2018 7:25pm