It won't let me buy the gold account and I have a ** dollar gift card on my account. I...

GetHuman763656's customer service issue with Xbox from June 2018

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The issue in GetHuman763656's own words
It won't let me buy the gold account and I have a ** dollar gift card on my account. I want * month and it won't let me purchase it
GetHuman763656 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
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Xbox

Customer service issue
Reported by GetHuman763656
Jun 8th, 2018 - 6 mons ago
I have an issue with Xbox too
Not resolved
Seen by 2 customers so far
Similar issue to 643 others
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Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
Timeline
GetHuman763656 started working on this issue
Jun 8th 4:55pm