So I have * accounts on my Xbox One, and one of the accounts is a adult account and the...

GetHuman762162's customer service issue with Xbox from June 2018

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So I have * accounts on my Xbox One, and one of the accounts is a adult account and the second account is a childs account. I allowed them to play whatever they want. For example, Fortnite, when they try to play it. A message saying " You cannot see content other people make because of how your account is set up. This can be changed in your privacy & online safety settings on Xbox.com". So I followed the instructions and I allowed my child to see content of others. I went to the content restrictions and I turned everything off. But when they tried to play Fortnite again it said the same message. Please Email ASAP.
I trust that Xbox will make this right and come up with a resolution that is fair.
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Xbox

Customer service issue
Reported by GetHuman762162
Jun 8th, 2018 - 2 mons ago
I have an issue with Xbox too
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Type of Xbox
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Timeline
GetHuman762162 started working on this issue
Jun 8th 3:22am
GetHuman762162 confirmed the issue is fixed. Hooray!
Jun 8th 4:35am
GetHuman762162 confirmed the issue is fixed. Hooray!
Jun 8th 4:36am