We have an Xbox One S and none of our controllers are working properly with the console...
GetHuman761446's customer service issue with Xbox from June 2018
Help with my Xbox issue
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The issue in GetHuman761446's own words
We have an Xbox One S and none of our controllers are working properly with the console. The scrolling bar will only scroll down to the bottom of any selection screen so we are on able to play any games or use the Xbox at all. We have no idea what caused this or how to fix it. Please help!
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