Was charged on my card for a movie that was supposed to be a ftee four min trailer.

GetHuman555312's customer service issue with Xbox from June 2018

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Help with my Xbox issue
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Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
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The issue and preferred resolution, in GetHuman555312's own words:
The problem I ran into: Was charged on my card for a movie that was supposed to be a ftee four min trailer.
I trust that Xbox will make this right and come up with a resolution that is fair.
Help with my Xbox issue
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Xbox

Customer service issue
Reported by GetHuman555312
Jun 7th, 2018 - 2 mons ago
I have an issue with Xbox too
Not resolved
Seen by 2 customers so far
Similar issue to 230 others
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Timeline
GetHuman555312 started working on this issue
Jun 7th 2:16pm