I have not used my xbox live account in a very long time and thought the charges had st...

GetHuman759565's customer service issue with Xbox from June 2018

Help with my Xbox issue
I have not used my xbox live account in a very long time and thought the charges had stopped but my rent check just bounced and now I'm $*** in debt because the $** charge just came without warning. I cannot find my xbox or account info but please I need charges to stop being made to my card. I might be kicked out if I cant make this money.
I trust that Xbox will make this right and come up with a resolution that is fair.
Help with my Xbox issue
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Xbox

Customer service issue
Reported by GetHuman759565
Jun 7th, 2018 - 2 mons ago
I have an issue with Xbox too
Fixed
Seen by 8 customers so far
Similar issue to 686 others
0 customers following this
Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
Timeline
GetHuman759565 started working on this issue
Jun 7th 2:09pm
GetHuman759565 indicated the issue is not fixed yet.
Jun 7th 3:10pm
GetHuman759565 indicated the issue is not fixed yet.
Jun 9th 3:02pm