My friend’s account has been banned for racism but he never joins anyone’s party except for mine. He is not racist and has never said a racist thing directly to someone or in any message. This is a mistake and he has been falsely reported. I would like to talk over the phone with a representative so we can work this out thouroghly. I am doing this for him because he does not have a phone.
I trust that Xbox will make this right and come up with a resolution that is fair.