I need to cancel my Xbox *** subscription. I don’t have my log in info to manage it online.

GetHuman757468's customer service issue with Xbox from June 2018

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Help with my Xbox issue
Before contacting them, items GetHuman757468 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
GetHuman757468's next move: have a Xbox rep call.
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The issue and preferred resolution, in GetHuman757468's own words:
The problem I ran into: I need to cancel my Xbox *** subscription. I don’t have my log in info to manage it online.
I trust that Xbox will make this right and come up with a resolution that is fair.
Help with my Xbox issue
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need to cancel xbox subscriptionI need to cancel my xbox live subscriptionNeed to cancel an Xbox live subscriptionXbox is charging me and I don’t have an xboxI want to cancel my Xbox live subscription.
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Xbox

Customer service issue
Reported by GetHuman757468
Jun 6th, 2018 - 12d ago
I have an issue with Xbox too
Not resolved
Seen by 7 customers so far
Similar issue to 558 others
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Timeline
GetHuman757468 started working on this issue
Jun 6th 8:09pm