My mother’s card is being charged multiple times for no reason. They are not authorized

GetHuman-meowatha's customer service issue with Xbox from June 2018

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The issue in GetHuman-meowatha's own words
The problem: My mother’s card is being charged multiple times for no reason. They are not authorized
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Xbox

Customer service issue
Reported by GetHuman-meowatha
Jun 6th, 2018 - 6 mons ago
I have an issue with Xbox too
Not resolved
Seen by 3 customers so far
Similar issue to 324 others
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Timeline
GetHuman-meowatha started working on this issue
Jun 6th 6:04pm