I pre-order the wrong *k** .I want it the special edition not the normal one

GetHuman758193's customer service issue with Xbox from June 2018

225 similar
1 following
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Before contacting them, items GetHuman758193 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman758193's own words
The problem: I pre-order the wrong *k** .I want it the special edition not the normal one
GetHuman758193 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
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Customer service issue
Reported by GetHuman758193
Jun 6th, 2018 - 6 mons ago
I have an issue with Xbox too
Not resolved
Seen by 10 customers so far
Similar issue to 225 others
1 customer following this
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GetHuman758193 started working on this issue
Jun 6th 11:41pm