Bought a Xbox Live Gold member****p & still being charged monthly

GetHuman752377's customer service issue with Xbox from June 2018

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Help with my Xbox issue
Before contacting them, items GetHuman752377 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
GetHuman752377's next move: have a Xbox rep call.
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The issue and preferred resolution, in GetHuman752377's own words:
The problem I ran into: Bought a Xbox Live Gold member****p & still being charged monthly
I trust that Xbox will make this right and come up with a resolution that is fair.
Help with my Xbox issue
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Xbox

Customer service issue
Reported by GetHuman752377
Jun 5th, 2018 - 20d ago
I have an issue with Xbox too
Not resolved
Seen by 3 customers so far
Similar issue to 157 others
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Timeline
GetHuman752377 started working on this issue
Jun 5th 3:58pm