I have been connected to my wireless internet on my Xbox for over * months and now it w...

GetHuman750757's customer service issue with Xbox from June 2018

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Help with my Xbox issue
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The issue and preferred resolution, in GetHuman750757's own words:
I have been connected to my wireless internet on my Xbox for over * months and now it won’t let me connect. When I try typing in my SSID it says cannot connect, your console cannot find any wireless networks. I know it’s right cause my PS* is connected with the same ssid and p***word.
I trust that Xbox will make this right and come up with a resolution that is fair.
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Xbox

Customer service issue
Reported by GetHuman750757
Jun 5th, 2018 - 14d ago
I have an issue with Xbox too
Not resolved
Seen by 3 customers so far
Similar issue to 414 others
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Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
Timeline
GetHuman750757 started working on this issue
Jun 5th 12:35am