Forgot my Xbox * p***word and got a new phone number so I am not receiving a verificati...

GetHuman750204's customer service issue with Xbox from June 2018

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Help with my Xbox issue
Before contacting them, items GetHuman750204 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
GetHuman750204's next move: have a Xbox rep call.
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The issue and preferred resolution, in GetHuman750204's own words:
Forgot my Xbox * p***word and got a new phone number so I am not receiving a verification code and am locked out of my account
I trust that Xbox will make this right and come up with a resolution that is fair.
Help with my Xbox issue
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Xbox

Customer service issue
Reported by GetHuman750204
Jun 4th, 2018 - 2 mons ago
I have an issue with Xbox too
Not resolved
Seen by 8 customers so far
Similar issue to 213 others
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Timeline
GetHuman750204 started working on this issue
Jun 4th 10:03pm