Why did Xbox live charge my account and I do not have an Xbox account nor do I have an Xbox

GetHuman723326's customer service issue with Xbox from May 2018

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259 similar
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1 following
Help with my Xbox issue
Before contacting them, items GetHuman723326 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
GetHuman723326's next move: have a Xbox rep call.
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The issue and preferred resolution, in GetHuman723326's own words:
The problem I ran into: Why did Xbox live charge my account and I do not have an Xbox account nor do I have an Xbox
I trust that Xbox will make this right and come up with a resolution that is fair.
Help with my Xbox issue
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Xbox

Customer service issue
Reported by GetHuman723326
May 27th, 2018 - 2 mons ago
I have an issue with Xbox too
Not resolved
Seen by 9 customers so far
Similar issue to 259 others
1 customer following this
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Timeline
GetHuman723326 started working on this issue
May 27th 7:04pm