Xbox one doesn't play Xbox one games can you please fix

GetHuman679859's customer service issue with Xbox from May 2018

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Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman679859's own words
The problem: Xbox one doesn't play Xbox one games can you please fix
GetHuman679859 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman679859 fixed the problem
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How Do I Report a Problem on Xbox One?How Do I Appeal a Ban or Suspension on Xbox Live?How Do I Report a Problem on Xbox One?How Do I Get a Refund from Xbox?
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Xbox

Customer service issue
Reported by GetHuman679859
May 13th, 2018 - a yr ago
I have an issue with Xbox too
Not resolved
Seen by 2 customers so far
Similar issue to 530 others
0 customers following this
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Timeline
GetHuman679859 started working on this issue
May 13th, 2018 5:18am