For the past few weeks, My Xbox One hasn't had a lot of trouble getting me connected to...

GetHuman677166's customer service issue with Xbox from May 2018

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The issue in GetHuman677166's own words
For the past few weeks, My Xbox One hasn't had a lot of trouble getting me connected to xbox live, but in about * days ago, after I switched out a Batman Enemy Within game for an Guardians of The Galax The TellTale series game, I haven't been able to connect to anything and have been forced to play offline. The network settings tells me I'm not connected to any network even though my HDMI is plugged in, and it's not even able to detect any of the networks that every other device in the house is able to. I attempted to set up the network again, but my Xbox just isn't reading anything, I'm hoping someone can help talk me through the situation.
GetHuman677166 did not yet indicate what Xbox should do to make this right.
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Customer service issue
Reported by GetHuman677166
May 12th, 2018 - 10 mons ago
I have an issue with Xbox too
Not resolved
Seen by 4 customers so far
Similar issue to 86 others
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Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
GetHuman677166 started working on this issue
May 12th, 2018 12:08am
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May 12th, 2018 12:08am