I never received a refund for Xbox live that was supposed to be refunded last month

GetHuman668265's customer service issue with Xbox from May 2018

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The issue in GetHuman668265's own words
The problem: I never received a refund for Xbox live that was supposed to be refunded last month
GetHuman668265 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
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Xbox

Customer service issue
Reported by GetHuman668265
May 9th, 2018 - 9 mons ago
I have an issue with Xbox too
Not resolved
Seen by 3 customers so far
Similar issue to 451 others
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Timeline
GetHuman668265 started working on this issue
May 9th, 2018 1:07am