Random charge from Xbox live, no longer have an Xbox.

GetHuman-jfrench's customer service issue with Xbox from May 2018

6 views
 | 
14687 similar
 | 
2 following
Help with my Xbox issue
Before contacting them, items GetHuman-jfrench may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
Try having Xbox call you again?
Always use the GetHuman Phone tocall Xbox. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman-jfrench's own words:
The problem I ran into: Random charge from Xbox live, no longer have an Xbox.
I trust that Xbox will make this right and come up with a resolution that is fair.
Help with my Xbox issue
Follow this to see how it gets fixed
Find similar issues & what fixed it
Follow 3 or more issues like yours to increase the chances that another customer helps you find the right answer.
Random disconnection from Xbox liveCharged for Xbox live and I don’t have an XboxNot authorized to charge for Xbox live
Do you have a customer issue as well?
We can help you get Xbox's attention and get better help faster. Tap below to get started.
Having Xbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Xbox email you?
This email address isn't valid
Follow this issue
See how GetHuman-jfrench fixes it.
This email address isn't valid

Xbox

Customer service issue
Reported by GetHuman-jfrench
May 1st, 2018 - 3 mons ago
I have an issue with Xbox too
Not resolved
Seen by 6 customers so far
Similar issue to 14687 others
2 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-jfrench started working on this issue
May 1st 9:32pm