I purchased a * month xbox live gold card. I went to try and hook it up, it didn't work...

GetHuman642367's customer service issue with Xbox from April 2018

7 views
 | 
157700 similar
 | 
0 following
Help with my Xbox issue
First: share to improve GetHuman642367's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman642367's next move: talk to Xbox when they open.
Xbox's call center is closed now. We will send GetHuman642367 a reminder to call them when they open. Nothing to do for now but wait!
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman642367 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman642367's own words
I purchased a * month xbox live gold card. I went to try and hook it up, it didn't work saying I have an outstanding pending charge. I go to Microsoft online to services and subscriptions, I pressed "pay now" I tried paying with two different credit cards more than ** times and nothin has worked. it says I am blocked from renewing xbox live gold until I pay for this outstanding subscription but it has not let me pay it once. I am very unimpressed snd demand to talk with someone who will figure this out for me and help me pay for this pending charge.
GetHuman642367 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman642367 fixed the problem
We are waiting for GetHuman642367 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Xbox's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Xbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman642367 fixes it.
This email address isn't valid

Xbox

Customer service issue
Reported by GetHuman642367
Apr 30th, 2018 - a yr ago
I have an issue with Xbox too
Not resolved
Seen by 7 customers so far
Similar issue to 157700 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman642367 started working on this issue
Apr 30th, 2018 4:44pm