My Xbox One console can connect to a network, and perform streaming apps like YouTube a...
GetHuman642316's customer service issue with Xbox from April 2018
Help with my Xbox issue
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The issue in GetHuman642316's own words
My Xbox One console can connect to a network, and perform streaming apps like YouTube and Netflix, but I cannot join*start any parties, and I can’t play any multiplayer games. I looked at my network settings, and it says that my NAT Type is unavailable. I’ve tried every troubleshooting option the console provides such as “Test NAT Type” and “Test Multiplayer Conmection” and I don’t even get results from them. They are all just infinite loading screens. My brother is in a room right next to mine on the same network, and his console runs just fine.
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