My kid subscribe for XBOX Live Gold back in Dec **** and it was cancelled online on XBO...

GetHuman640220's customer service issue with Xbox from April 2018

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The issue in GetHuman640220's own words
My kid subscribe for XBOX Live Gold back in Dec **** and it was cancelled online on XBOX after ** days. However we have been charged $**.** every month and not able to stop it. We call but waiting time is for ever. XBOX shows it is cancelled, but Visa bills me very month.*Please stop it and return the money. We have not used your severs at all.*My account number is *Omar Ekhdoura*CodedScarf******@***.com
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I have an issue with Xbox too
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Xbox

Customer service issue
Reported by GetHuman640220
Apr 29th, 2018 - a yr ago
I have an issue with Xbox too
Not resolved
Seen by 3 customers so far
Similar issue to 157629 others
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Timeline
GetHuman640220 started working on this issue
Apr 29th, 2018 9:03pm